Returns & Exchanges
At Signet Collectibles, we stand by the quality of our curated fashion pieces and offer a 30-day window for returns or exchanges on items in their original, unworn condition. We aim to ensure your collection is nothing short of perfect, providing a seamless process for all eligible domestic orders.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Items
Carefully place the items in their original packaging, ensuring all designer tags, dust bags, and authenticity cards are included.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it, and securely attach it to the outside of your return parcel.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking number; once received, we will process your refund or exchange within 5-7 business days.